privacy policy

Privacy Policy for Focusworks EDC

1. Overview
Focusworks EDC (“we,” “our,” or “us”) operates from British Columbia, Canada, and is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard personal information when you visit our Shopify store.

2. Information We Collect
We collect and process various types of information, including:

  • Personal Information Provided by You:
    This may include your name, email address, shipping address, and payment details. All payment processing is PCI compliant, and credit card information is stored securely by third-party payment processors.

  • Automated Information Collection:
    We use Google Analytics and Shopify Analytics to capture browsing data to understand site usage patterns and enhance the shopping experience.

3. Purpose of Data Collection
The primary purposes for collecting personal information are:

  • To process orders and deliver products.
  • To improve our product offerings and customer experience based on data insights.
  • For marketing and communication purposes with consent, if applicable.

4. Sharing of Personal Information
We do not sell or lease your personal information to third parties. However, we may share information with:

  • Service Providers: We may share data with third-party services that assist in processing payments or delivering products.
  • Marketing Partners: With consent, we may share limited data with marketing agencies for the purposes of enhancing targeted campaigns.

5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Security
We prioritize safeguarding your data and implement standard security measures to prevent unauthorized access or disclosure.

7. Cookies and Tracking
Our site uses cookies and similar tracking technologies to analyze browsing behavior and improve functionality. You may adjust your browser settings to manage cookie preferences, though doing so may impact site functionality.

8. Your Rights
Depending on your location, you may have rights to access, update, or delete your personal information. If you would like to make a request or have any concerns, please reach out to us at jordy@focusmachining.com.

9. Children’s Privacy
Our site is not directed at children, and we do not knowingly collect personal information from minors.

10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Focusworks EDC
Sechelt, BC, Canada
Email: jordy@focusmachining.com